Careers at StampliHuge market.
Proven product.
Uncapped opportunities.

Automating 86% of finance work for 1,800+ customers.
Category-leading platform rankings across G2 and Capterra.
Expanding across procure-to-pay with meaningful room to scale.

Stampli is built for performance. Engineers are building the frontier of financial operations, and sales teams close quickly because the product delivers real results. Across the company, teams are trusted to adapt as the business evolves and keep looking for better outcomes.

Come sharpen your skills, thrive alongside exceptional teammates, and establish the future of financial operations.

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Customer Support Specialist - Accounts Payable

Nashville, TN · Full-time · Associate

About The Position

We are looking for curious and energetic individuals with a background in Accounts Payable, eager to channel their expertise in a new, exciting setting. If you’re looking to apply your AP skills within the world of technology, then Stampli’s Customer Support Specialist could be the role for you!

As a Customer Support Specialist, you will be an expert on Stampli‘s Accounts Financial Operations Platform for new and current customers, and help them with all aspects of support, onboarding, training and customer success. This primarily includes working with our customers directly via our chatbox, Intercom, and simple integration to accounting systems such as NetSuite, Sage Intacct and QuickBooks. Experience with at least one of these systems is a big plus!

What You Will Do

Answer customer inquiries within Intercom promptly, efficiently, and professionally.
Collaborate closely with Customer Success leadership, Product, and Development teams to escalate complex issues.
Be a trusted resource for both current and new customers on all aspects of Stampli’s Financial Operations Platform.
Proactively explore AI-driven methods to enhance customer support efficiency to streamline invoice processing and approval workflows.
Assist customers in leveraging AI-powered features, such as Billy the Bot™, to automate invoice processing, approvals, and communications—maximizing efficiency and minimizing manual work.

What You Will Bring

Minimum 1 year Accounts Payable experience
Excellent troubleshooting skills
Organized, curious, and motivated to learn
Experience with Purchase Orders
Experience with ERP's (Sage Intacct, QuickBooks, Oracle NetSuite)
Bachelor’s Degree or equivalent work experience
Service oriented and collaborative
Positive energy
Experience nurturing relationships with vendors
Knows their debits and credits (and has done postings before)
Familiarity with AI-based automation tools in finance operations or a strong desire to develop expertise in enhancing AP workflows through technology.
You’re agile, data-aware, and always asking: “What’s a smarter way to do this?”

You Will Get

The flexibility of working from our Austin, TX office three days a week (Tuesday, Wednesday, and Thursday), with the option to work remotely for the remainder of the week.
Full medical, dental, and vision insurance
401(k) + employer match
Access to cutting-edge AI tools, including ChatGPT Enterprise, to enhance productivity, support innovation, and streamline daily workflows
Opportunities and development for career and personal growth
Strong and experienced leadership that supports your growth and success
An open-concept, modern workspace within an inclusive and dynamic scale-up culture

Why Join Stampli?

Stampli is revolutionizing financial operations with AI, far ahead of competitors. For nearly a decade, our AI assistant, Billy, has set the industry standard—processing $105B+ in invoices annually and saving millions of labor hours for 1,800+ customers. More than automation, Billy transforms finance teams by freeing them of manual work.

Our explosive growth places us among the top tech companies at our stage, with exceptionally low churn. After conquering the Accounts Payable space, we're now revolutionizing the entire procure-to-pay (P2P) lifecycle with our new platform that "connects every dot from request to reconciliation."

What sets us apart? We adapt to customers—not the other way around—integrating with 70+ ERPs in weeks, not months. Our customer-first approach extends to our award-winning workplace culture, with vibrant, global offices. We've earned multiple Comparably awards, including Best Company Outlook, Work-Life Balance, Compensation, Happiness, and Perks & Benefits.

Here at Stampli, we build exceptional products with exceptional people. Join our dynamic team where your career will thrive in an environment that champions creativity, collaboration, and growth!

Apply for this position

People join Stampli for the career growth and compensation

Earn high compensation with rewards for overperformance

Build and sell a solution with clear ROI and proven results

Lead meaningful projects and deals that move the business forward

Gain equity in a rapidly growing company

Advance with direct paths to leadership for top performers

Work alongside high-performing teams who prioritize candor and results

Develop expertise at the forefront of AI in finance

A global team built for impact

We have positions in Mountain View, Austin, Nashville, and Tel Aviv.

Across offices in California, Texas, Tennessee, and Tel Aviv, we hire for accountability. Teams stay close to customers, move with urgency, and own their outcomes.

A trusted product that sells itself

The results speak for themselves. With measurable ROI and consistent top rankings, Stampli has deep customer trust and market momentum.

Careers at StampliHuge market.
Proven product.
Uncapped opportunities.

See our open positions